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The Settlers Online

News archive

23.04.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is Blitz2002, who has set up a garden fit for a king! The beautiful courtyard is our favorite part of this piece. We can practically see ourselves taking a stroll!

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

18.04.2013Maintenance 11:45 PM PST 4/17

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

16.04.2013UPLAY Changes

Dear Settlers,

Recently we informed you that the login process for Uplay accounts would be changing. This change has now occurred. Instead of using your Uplay account name during the login process, you will need to use the e-mail address that is assigned to your Uplay account.

If you cannot login to the game because you forgot the e-mail address assigned to your Uplay account, please contact our support team directly via email:

account.support@thesettlersonline.net

If you have friends experiencing a login issue, please tell them to contact support to get help.

Happy Settling,

The Settlers Online: Castle Empire Team

12.04.2013Blue Byte Backstage Q & A!

Welcome to our first EVER Blue Byte Backstage Q & A edition! Meet all our Worldwide Community Managers for the first time in this behind the scenes footage, and learn about some exciting new features from our Dev team!.

Blue Byte Backstage – CMs ask questions from the community

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

11.04.2013Maintenance 11:45 PM PST 4/10

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

09.04.2013SPRING HAIKU CONTEST - Win 250 Gems!

Catch a glimpse of the upcoming Easter Event!

Spring has arrived!

And with it has come warm weather and beautiful flowers to the land. To kick off the new season, we’re having a Spring Haiku contest. The contest will run from March 28th to April 29th. We will choose up to FIFTEEN players to receive 250 gems each! You can create as many haikus as you want, just make sure you have a separate post for each.

Click here for more details on the Spring Haiku Contest! (if you get an error clicking the link, click back and reclick the link!)

See you in game,

~BB_ xMISTY

Ubisoft Game Master

09.04.2013Easter Event Ending Soon

Catch a glimpse of the upcoming Easter Event!

The Easter event is coming to the end. This is your last chance to start those quest chains and find those eggs! After the maintenance, on 4/10 at 11:45 PM PST, you will be unable to start new quest chains or find eggs with explorers. Have a quest that requires you to find eggs with explorers? We will be running a daily script to complete this quest for you after the maintenance.

Our 20% more Gems in every Gem bundle sale will also be ending during the 4/10 maintenance.

click here to buy more Gems before the sale ends on 4/10 at 11:45PM PST!

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

05.04.2013The test server event was a success!

We did it!

I wanted to personally thank everyone who participated in the test server event. We reached our goals! We managed to have over 6,000 game worlds created over the testing period. We will be sending out gifts to all recently active players, so be sure to watch your in-game mail for these presents!

Don't forget to follow The Settlers Online: Castle Empire Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

04.04.2013TSO Test Server Event this Friday!

Our public test server has been updated with a new version. In order to test the load on this server, we will be hosting two load testing events. The goal is quite simple: Play as much as you can. If the login queue is long, don’t worry! That means that there is high activity on the server and we are getting the data we need.

If we get enough players on the test server, we will send gifts to all active players in the live game worlds.

The rewards for the first load test will be sent next week.

• Test 1: Thursday, 28th of March 5:00AM – 8:00AM PST

Test 2: Friday, 05th of April 5:00AM – 8:00AM PST

If we succeed in meeting our goals in both tests, you will get even more rewards for your live game account. For more details, please visit www.tsotesting.com

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

03.04.2013Maintenance 11:45PM PT 4/3

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

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