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The Settlers Online

Welcome

25.05.2013Happy Hour Memorial Weekend!

In memory of all the troops who have fought gloriously and died for you in epic The Settlers Online: Castle Empire battles, we will be holding a Memorial Weekend Happy Hour Sale. From 5/25 at 7AM PST to 5/27 at 11:59PM PST, get an extra 30% in bonus Gems FREE with every purchase! That’s not all! For those looking to get a mega bonus, our $100 pack will have 100% Bonus Gems! That’s right, get up to 100% more gems for the same price per bundle!

Click here to Buy Gems Now!

23.05.2013Load test on test server this Friday!

Test the Science System

Greetings Settlers,

The new Science System needs your help for finalization! It looks good so far, but we would like to check it under high load when lots of players are online. If the user load test results are fine, we’re confident that the next live version update may include the new science system buildings and the first skill tree!

Test details:

  • Test 1: Friday, 24th of May, 5:00 AM - 7:00 AM EDT / 2:00 AM - 4:00 AM PDT
  • Test 2: Friday, 24th of May, 10:00 AM - 12:00 PM EDT / 7:00 AM - 9:00 AM PDT
  • Place: TSO Test Server

Go and play like crazy!

Please note: This content is still being tested and is not finalized.

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

23.05.2013New Crisis Quest!

Crisis Quest

Dear Settlers,

A new Crisis Quest series called "The Fallen Army" started with the maintenance that took place on May 22. This Crisis Quest chain will be active for only 2 weeks (until the maintenance on June 5th).

A countdown banner will be displayed to the right of the news section on The Settlers Online: Castle Empire homepage to let you know how many days you have left.

What is a Crisis Quest? Click here for more details!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

22.05.2013Maintenance 11:45 PM PST 5/22

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Click here to preview the patch notes.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

17.05.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is Aquila, with her collection of gem pits! Double the gems, double the fun!

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

17.05.2013Don't forget to enter our pro-tip contest!

Pro Tip Event

Have you entered our pro-tip contest? Contribute your Settlers knowledge to our Pro Tip Event and enter for a chance to win some free gems! 25 random winners will get 250 Gems each!

Click here to participate in our Pro Tip Event!

See you in game,

~BB_Effiluna

Ubisoft Community Manager

16.05.2013Test the Science System!

Test the Science System

Did you know the first part of the upcoming Science System update is already on the test server? Help us test this exciting new content update!

Click here to log in to the test server!

Please note: This content is still being tested and is not finalized.

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

15.05.2013Maintenance 11:45 PM PST 5/15

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

15.05.2013New Developer Diary!

New Developer Diary

Dear Settlers,

Blue Byte has sent us a new Developer Diary in order to answer some questions and release some brand new information.

In this Diary, we talk about:

  • PvP
  • Guild quest resets
  • Upcoming free gem increases and more!

Check out the Developer Diary here!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

14.05.2013Share your pro tips to win gems!

Pro Tip Event

Are you bursting with Settlers knowledge to share with your peers? Contribute your pro tips to our new Pro Tip Event and enter for a chance to win some free gems!

Click here to participate in our new Pro Tip Event!

See you in game,

~BB_Effiluna

Ubisoft Community Manager

13.05.2013Upcoming Guild Quest Reset

Dear Settlers,

In order to help the guilds that are still having issues with their guild quests, we will be resetting ALL guild quests this week. This reset will occur during our regular weekly maintenance.

Like last time, all active guild members will receive 100 guild coins. The coins will be sent via in-game message by the end of the week (at the latest).

We will perform a guild quest reset every two weeks until a fix is implemented.

Happy Settling,

The Settlers Online: Castle Empire Team

10.05.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is EskaneHigh, with his Dark Castle! We love where he has placed this elusive edifice.

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

10.05.2013Weekly GM Trivia!

Weekly GM Trivia!

Do you want a chance to outwit your fellow settlers and earn some free gems in the process? Tune in to GM Trivia in the Global-1 chat channel on Fridays at 10:00pm EST on Zeus and 10:30pm EST on Ares for a chance to win!

Click here for full details on our weekly GM Trivia event!

See you in game,

~BB_Effiluna

Ubisoft Community Manager

09.05.2013New Developer Diary!

New Developer Diary

Dear Settlers,

Blue Byte has sent us a new Developer Diary full of fantastic new information on a complex new feature: The Science System.

In this Diary, we talk about:

• Brand new buildings
• New resources and production chains
• Skill trees and more!

Check out the Developer Diary here!

See you in game,

~BB_Effiluna

Ubisoft Community Manager

07.05.2013Maintenance 11:45 PM PST 5/7

The Settlers Online servers will come down Tuesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

06.05.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is Kammahl, with his winter wonderland! Kammahl made good use of his Snow Buff to create this wintry landscape. What other seasonal effects would you like to see in-game?

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

03.05.2013The drinks are on us this Cinco De Mayo!

Cinco De Mayo!

Dear Settlers,

To celebrate Cinco de Mayo, we're letting the Red Flying Settlers flow freely. Accept this tasty cocktail which provides a threefold increase to output for 24 hours. Get in the spirit of this holiday with the spirits in this cocktail! You can share this buff with your friends, or use it for yourself. The choice is yours!

Happy Settling,

The Settlers Online: Castle Empire Team

01.05.2013Spring Haiku Contest Winners!

Spring Haiku Contest Winners!

Spring is upon us
The winter skies are clear now
May the green grass grow
~Beleran

The Spring Haiku Event has come to an end! We would like to thank everyone for their inspired entries. FIFTEEN players have been chosen at random to receive 250 gems each!

Click here for a full list of winners.

See you in game,

~BB_ Effiluna

Ubisoft Community Manager

30.04.2013New Developer Diary!

New Developer Diary

Dear Settlers,

We are very happy to show you the first part of our brand new Dev diary!

In this Diary, we talk about:

• New crisis quests
• Mini Adventures
• Daily guild quests and more!

Check out the Developer Diary here!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

29.04.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is MagTony357, with friends in abundance! MagTony357 had so many friends visiting his island, he needed to scroll through his visitors. Friends don't let friends' buildings go unbuffed! What's the highest number of friends you've had visiting your island at once?

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

26.04.2013Sneak Peek!

Sneak Peek

Would you like a sneak peek at two brand new buildings that will be introduced to the game later this year?

Check out The Settlers Online on Facebook for this exclusive sneak peek!

What do you think these buildings will be producing?

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

25.04.2013Maintenance 11:45 PM PST 4/24

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

23.04.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is Blitz2002, who has set up a garden fit for a king! The beautiful courtyard is our favorite part of this piece. We can practically see ourselves taking a stroll!

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_Effiluna

Ubisoft Community Manager

18.04.2013Maintenance 11:45 PM PST 4/17

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

16.04.2013UPLAY Changes

Dear Settlers,

Recently we informed you that the login process for Uplay accounts would be changing. This change has now occurred. Instead of using your Uplay account name during the login process, you will need to use the e-mail address that is assigned to your Uplay account.

If you cannot login to the game because you forgot the e-mail address assigned to your Uplay account, please contact our support team directly via email:

account.support@thesettlersonline.net

If you have friends experiencing a login issue, please tell them to contact support to get help.

Happy Settling,

The Settlers Online: Castle Empire Team

12.04.2013Blue Byte Backstage Q & A!

Welcome to our first EVER Blue Byte Backstage Q & A edition! Meet all our Worldwide Community Managers for the first time in this behind the scenes footage, and learn about some exciting new features from our Dev team!.

Blue Byte Backstage – CMs ask questions from the community

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

09.04.2013SPRING HAIKU CONTEST - Win 250 Gems!

Catch a glimpse of the upcoming Easter Event!

Spring has arrived!

And with it has come warm weather and beautiful flowers to the land. To kick off the new season, we’re having a Spring Haiku contest. The contest will run from March 28th to April 29th. We will choose up to FIFTEEN players to receive 250 gems each! You can create as many haikus as you want, just make sure you have a separate post for each.

Click here for more details on the Spring Haiku Contest! (if you get an error clicking the link, click back and reclick the link!)

See you in game,

~BB_ xMISTY

Ubisoft Game Master

09.04.2013Easter Event Ending Soon

Catch a glimpse of the upcoming Easter Event!

The Easter event is coming to the end. This is your last chance to start those quest chains and find those eggs! After the maintenance, on 4/10 at 11:45 PM PST, you will be unable to start new quest chains or find eggs with explorers. Have a quest that requires you to find eggs with explorers? We will be running a daily script to complete this quest for you after the maintenance.

Our 20% more Gems in every Gem bundle sale will also be ending during the 4/10 maintenance.

click here to buy more Gems before the sale ends on 4/10 at 11:45PM PST!

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

05.04.2013The test server event was a success!

We did it!

I wanted to personally thank everyone who participated in the test server event. We reached our goals! We managed to have over 6,000 game worlds created over the testing period. We will be sending out gifts to all recently active players, so be sure to watch your in-game mail for these presents!

Don't forget to follow The Settlers Online: Castle Empire Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

04.04.2013TSO Test Server Event this Friday!

Our public test server has been updated with a new version. In order to test the load on this server, we will be hosting two load testing events. The goal is quite simple: Play as much as you can. If the login queue is long, don’t worry! That means that there is high activity on the server and we are getting the data we need.

If we get enough players on the test server, we will send gifts to all active players in the live game worlds.

The rewards for the first load test will be sent next week.

• Test 1: Thursday, 28th of March 5:00AM – 8:00AM PST

Test 2: Friday, 05th of April 5:00AM – 8:00AM PST

If we succeed in meeting our goals in both tests, you will get even more rewards for your live game account. For more details, please visit www.tsotesting.com

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

31.03.2013Hoppy Easter Everybunny!

Happy Easter Everybunny!

Looks like the Easter bunny dropped by aand left you a basket full of goodies to use on your island. We hope everyone enjoys their Rabbit Farm Field, Rabbit Luck Charm, and Easter Eggs!

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

27.03.2013Participate on the test server for some sweet items!

Our public test server has been updated with a new version. In order to test the load on this server, we will be hosting two load testing events. The goal is quite simple: Play as much as you can. If the login queue is long, don’t worry! That means that there is high activity on the server and we are getting the data we need.

If we get enough players on the test server, we will send gifts to all active players in the live game worlds.

The rewards for the first load test will be sent next week.

• Test 1: Thursday, 28th of March 5:00AM – 8:00AM PST

• Test 2: Friday, 05th of April 5:00AM – 8:00AM PST

If we succeed in meeting our goals in both tests, you will get even more rewards for your live game account. For more details, please visit www.tsotesting.com

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

26.03.2013Uplay Change – Can only login with email address

As of April 3rd, Ubisoft’s Uplay service will get an update which will affect how you login to the Settlers Online: Castle Empire. Currently you can log into Uplay by using either your email address or by using your Uplay account name. However, on April 3rd, the ability to login with your Uplay account name will be disabled. From then on, you can only login into your Uplay account by using your email address. For more information and help on how to find out your Uplay email address, please visit our official forum post by Clicking here. If you get an error going to the forums, hit back and try again.

Those who login with Facebook should not be affected by this change.

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

26.03.2013Special Easter Blue Byte Backstage!

The Easter event is in full swing! Want to find out more about this egg filled event? Check out our special Easter Backstage video!

Blue Byte Backstage - Easter 2013

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

21.03.2013The Easter Event has Started!

Catch a glimpse of the upcoming Easter Event!

The much anticipated Easter Event is finally here! Everyone, prepare your Easter baskets, because festive Easter Eggs will be the main resource of this event. You can get these colorful eggs from quests, treasure hunts, and, of course, the shop. There will also be 20% more Gems in every Gem bundle until the Easter Event ends.

Click here for more details on the Easter Event or click here to buy more Gems!

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

20.03.2013Easter is Coming! Maintenance at 11:45 PM PST on 3/20

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable, and Easter will be live at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_Katealyst

Ubisoft Player Experience Manager

19.03.2013The Easter Event is Coming!

Catch a glimpse of the upcoming Easter Event!

This year's Easter Event is right around the corner! We will have a couple of new items that will be available during this event. There will also be many Easter event items making their return such as multiple fun egg hunt adventures, the watermills, and Veteran Generals!

Click here for more details on the Easter Event!

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

17.03.2013Happy St. Patrick's Day!

Check your in-game mail!

It seems that a leprechaun has left a fantastic surprise on the Mayor's House doorstep: some brew and a gold fever buff from his own personal pot o' gold! Be sure to pass along the good luck and buff your friends' buildings!

Good luck to your Settlers in the coming year!

See you in game,

~BB_Katealyst

Ubisoft Player Experience Manager

16.03.2013Screenshot of the Week!

Screenshot of the Week

This week's winner is mak666, who has set up quite the impressive yard for their Mayor's House! The Golden Benches are our favorite part of this piece. Do any of you dress up your main buildings? What's your #1 item to use? We like Rabbid Statues!

mak666

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_meesherbeans

Ubisoft Community Manager

15.03.2013GM Island Showcase: BB_meesherbeans!

GM Island Showcase!

This week's picture courtesy of BB_meesherbeans' island! She takes her water production very seriously, and when her generals are not fighting in adventures, they settle themselves around her Watermill District. Fresh water is of the utmost important to her Settlers, who get really thirsty making all that bread all day!

BB_Mistapink's Island!

Click here to see a larger image!

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

14.03.2013Easter Event: Floating Houses

Floating Houses!

One of the new and exciting items you will be able to earn with Easter Eggs this year is the Floating House! Yes, you read that correctly - the Easter Event will implement a brand new building to the game, which can be placed on water only. This unique building will increase the population limit in your settlement by 40 (1st upgrade level) and will be upgrade-able to Level 5.

Click here to see all five upgrade levels!

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

13.03.2013Maintenance at 11:45 PM PST on 3/13

As a reminder, the Settlers Online servers will come down Wednesday night at 11:45PM PT (2:45AM EST) for a 5 hour maintenance. The game will be playable at 5:00AM (PT). During this time, the website may be down.

Be sure to follow The Settlers Online on Facebook and Twitter for news and exclusive updates!

See you in-game,

~BB_meesherbeans

Ubisoft Community Manager

11.03.2013Community Highlight: Player Guides

There are lots of amazing Player Guides!

One of the best parts of The Settlers Online is our fantastic community! From buffing each other's buildings to helping finish adventures to creating great Player Guides for those adventures, every player is an important contributor to the game. Many guide makers spend hours crafting intricate guides to help fellow Settlers players with their leveling and troop-building. In appreciation of their hard work, we'd like to highlight the Player Guides section of our forum!

Click here to check out all the great Player Guides!

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

10.03.2013Screenshot of the Week!

Screenshot of the Week

Got water? LordStevie, this week's winner, certainly does! The Artesian Well we sent out as thanks for voting for The Settlers Online is far from alone on LordStevie's island! Do you arrange your items aesthetically as well (see what I did there)?

Screenshot of the Week

Click here to see the full pic, as well as share your own!

See you in-game,

~BB_meesherbeans

Ubisoft Community Manager

09.03.2013New Poll: Favorite Easter Event Item!

Brand new FB poll available! Tell us your favorite Bandit Leader!

The Easter Event is hopping your way on March 21! There are some great buildings and items available for Eggs, and we want to know your favorite one! We have a great new poll up for everyone to share their opinion on this, on both our Facebook page and the official forum! Click on over and tell us which Easter Event item you like the most!

Click here to share your favorite Easter Event item on Facebook!

Click here to give us your opinion on the official forum!

See you in-game,

~BB_meesherbeans

Ubisoft Community Manager

08.03.2013International Women's Day (And Crisis Quest Update)!

Happy International Women's Day!

Hello, Settlers! Let's celebrate International Women's Day! Please check your in game email boxes. We've sent you some beautiful roses to decorate your island, to help get everyone in the spirit!

Also, the Crisis Quest "Four Winds" is going to be extended by one week. You will have time to complete it until the next maintenance on March 21. Please keep in mind that the Crisis Quests will have a limited time to complete.

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

06.03.2013New Developer Q&A

Developer Q&A

Hello, everyone! We are very excited to announce a new initiative we're introducing to the community: Developer Q&A. We will be taking direct questions from you folks and selecting several of them. We'll take these questions and ask the developers for answers! We look forward to seeing what questions you would like to ask the developers. Settle on!

Click here to submit your question for the developers!

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

08.02.2013Game Update from the Developers

Update from the developers!

We have a new update from the developers in regard to Guild Quests and the Guild Coin section in our Shop. Please check out our latest thread on this topic and see the exciting improvements coming to The Settlers Online!

Click here to read more!

See you in game,

~BB_meesherbeans

Ubisoft Community Manager

To the news archive

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