Help and support
Technical FAQ back
You can always contact our support team if you have any questions or problems regarding "The Settlers Online".
Please complete the contact form and click “Send” and a member of the team will get back to you.
I can only see a blank page instead of the game. Why is this?
In most cases this problem only occurs if a Ubisoft game has been used incorrectly in the past. In other cases, NoScript plugins account for the fact that you are seeing a blank site.
Update your computer
Before contacting support about technical issues. Please update your computers drivers.
Where can I report errors or game bugs?
You can report bugs and errors on our forum
If you require technical support or have other questions you can always Contact Support.