Help and support
Shop FAQ back
Can I purchase gems?
Yes, you can buy gems from the shop.
You can always contact our support team if you have any questions or problems regarding "The Settlers Online".
Please complete the contact form and click “Send” and a member of the team will get back to you.
Where can I find a guide to the shop?
You can find the Shop Guide here.
Where do the items go that I have purchased from the trader?
You will find the items you have purchased in your Star menu.